A family-to-family business since 1954
Personal Insurance
Our family-run business has been catering to the needs of our Western Massachusetts neighbors for two generations, ensuring that you can enjoy the peace of mind that comes from professional expertise, personalized service, and a proven commitment to protecting our customers.
The best insurance at the best prices
Business Insurance
If you are a business owner, you have a lot more important things to do than worry about your insurance programs. At Bates Fullam, we help you assess your company’s needs, and we access the best products at the best prices. We have a full range of coverage to protect you and your business:
About Us
Bates Fullam is a proud member of the Renaissance Alliance, which allows us access to more insurance companies and more products than the average local agent. While we stay on the leading edge of insurance trends and technology, the real secret to our service is our people-to-people approach.
- We care that you be served as we would like to be served ourselves.
- We care that you receive prompt, efficient attention and decisive action
- We care that on our shoulders rests the security of your family or your business
- We care that year after year you choose Bates Fullam for all your insurance needs.
- We care. And that makes all the difference.
consumer insurance blog
Spooky guide to New England Halloween happenings
Get your fright on! Between now and early November, there’s no shortage of spooky, haunted happenings to scare and delight you. Whatever your age – young, old or in-between, there is something for you in our guide. We’ve selected a … Continue reading
Have a fireplace? Time to clean that chimney!
What’s better on a chill winter night than a crackling fire in the fireplace? But if you have a fireplace, it’s extremely important that you conduct ongoing maintenance — and it’s a good time to do that now, before the … Continue reading
Don’t fall for flu myths: get your flu shot early
We tend to think of the flu as a winter illness, but October is the start of flu season in the United States, continuing on through May and generally peaking in January or February. It’s not too early to think … Continue reading
Contact Us
Bates Fullam offers a wide range of insurance and related financial products and services to suit the needs of both individuals and businesses. Whether you are seeking basic protection for your property, customized personal coverage for your family, or financial and health-related products for you or your business, our staff of highly trained professionals is eager to fulfill and satisfy your needs.
Give us a call, stop by one of three convenient offices, or submit this form today!
West Springfield
975 Elm Street
West Springfield, MA 01089
Ph: 413-737-3539
Fax: 413-731-8255
Springfield
1225 Sumner Ave
Springfield, MA 01118
Ph: 413-733-3553
Fax: 413-733-1808
Westfield
Cassin Insurance Agency
104 Elm St., Westfield, MA 01085
Ph: 413-568-1243
Fax: 413-562-8431