A family-to-family business since 1954
Personal Insurance
Our family-run business has been catering to the needs of our Western Massachusetts neighbors for two generations, ensuring that you can enjoy the peace of mind that comes from professional expertise, personalized service, and a proven commitment to protecting our customers.
The best insurance at the best prices
Business Insurance
If you are a business owner, you have a lot more important things to do than worry about your insurance programs. At Bates Fullam, we help you assess your company’s needs, and we access the best products at the best prices. We have a full range of coverage to protect you and your business:
About Us
Bates Fullam is a proud member of the Renaissance Alliance, which allows us access to more insurance companies and more products than the average local agent. While we stay on the leading edge of insurance trends and technology, the real secret to our service is our people-to-people approach.
- We care that you be served as we would like to be served ourselves.
- We care that you receive prompt, efficient attention and decisive action
- We care that on our shoulders rests the security of your family or your business
- We care that year after year you choose Bates Fullam for all your insurance needs.
- We care. And that makes all the difference.
consumer insurance blog
Summer vacation safety: Avoiding travel fraud & scams
You may be on vacation, but rest assured, scammers never sleep – they are hard at work thinking of new ways to separate you from your money and your identity. Consumer Reports features an article on Summer Scams to avoid … Continue reading
MA commercial truckers take note: New requirement to carry US DOT number in September
If you are a Massachusetts commercial trucker engaged in intrastate commerce take note: Effective September 1, 2018, you must obtain and display a US DOT number for designated vehicles. The number must be obtained and filed with the Federal Motor … Continue reading
Seniors: Be alert for a new Medicare scam
Nationwide, commissioners of insurance departments and state attorneys general are sounding the alert: there’s a new wave of Medicare scams. Medicare is issuing new cards to beneficiaries – they started mailing them in April and it will take a year … Continue reading
Contact Us
Bates Fullam offers a wide range of insurance and related financial products and services to suit the needs of both individuals and businesses. Whether you are seeking basic protection for your property, customized personal coverage for your family, or financial and health-related products for you or your business, our staff of highly trained professionals is eager to fulfill and satisfy your needs.
Give us a call, stop by one of three convenient offices, or submit this form today!
West Springfield
975 Elm Street
West Springfield, MA 01089
Ph: 413-737-3539
Fax: 413-731-8255
Springfield
1225 Sumner Ave
Springfield, MA 01118
Ph: 413-733-3553
Fax: 413-733-1808
Westfield
Cassin Insurance Agency
104 Elm St., Westfield, MA 01085
Ph: 413-568-1243
Fax: 413-562-8431